关于京东购买产品涉嫌虚假宣传,如何维权?

farzz-avatar

farzz

2020-12-17T08:47:08+00:00

今天618在京东自营买了个净水机,当时宣传页面有“水龙头实时监测”功能卖点宣传。结果到手发现并没有,只是普通水龙头。联系京东客服,说是给200赔偿,一直也没到位,现在直接不理了!投诉到12315平台,给我说无法支持。当时宣传截图,客服沟通截图都有。请问,我下步怎么办好?只能互联网法院吗?忍不下这口气啊![img]https://img.nga.178.com/attachments/mon_202012/22/-7Q5-joqcK1qT1kShs-12i.jpg.medium.jpg[/img][img]https://img.nga.178.com/attachments/mon_202012/22/-7Q5-k45jK2aT1kShs-12i.jpg.medium.jpg[/img][img]https://img.nga.178.com/attachments/mon_202012/22/-7Q5-5w69K2kT1kShs-12i.jpg.medium.jpg[/img]
farzz-avatar

farzz

自顶下,求老哥们支招!
Fluffykitten00s-avatar

Fluffykitten00s

加购物车的时候是不是可以选型号?
确认了才好判断啊