北京银行这么吊的吗

我妈的卡今天多了笔异常的扣款，5点的时候她买菜微信支付6.2，也收到银行的扣款短信了，然后6点多又收到一条扣6.2的短信，但是她没有花钱。于是开始打北京银行95526，一直提示无法接通[img]http://img.nga.178.com/attachments/mon_201209/14/-47218_5052bc587c6f9.png[/img]对，连电脑语音都没[img]http://img.nga.178.com/attachments/mon_201209/14/-47218_5052bc4f51be7.png[/img]好不容易打进去按提示选人工服务，现在排了半个多小时了，还在提示人工坐席忙[img]http://img.nga.178.com/attachments/mon_201209/14/-47218_5052bc4f51be7.png[/img][img]http://img.nga.178.com/attachments/mon_201209/14/-47218_5052bc4f51be7.png[/img][img]http://img.nga.178.com/attachments/mon_201209/14/-47218_5052bc4f51be7.png[/img]
尼玛这银行该不会没活人吧[img]http://img.nga.178.com/attachments/mon_201209/14/-47218_5052bc4f51be7.png[/img]